Accessing Resources
If you are in a public, academic, or school library, you should have direct access to all resources. Note that you may need to set up an account for some resources (including Gale Udemy, LearningExpress, Mango Languages, and Tutor.com) to track your progress and to access features remotely.
If you or a patron is experiencing issues accessing a resource, fill out the form below. Select “I’m having trouble accessing a database” and provide details like what database, what kind of environment you or your patron is using (if they’re at home, at the library, or elsewhere; if they’re on a desktop, laptop, or mobile device; what browser they’re using; what kind of network is being used, such as WiFi – the more information the better).
| Provider | Access Conditions |
|---|---|
| AtoZ | To use this resource from within Rhode Island, no barcode or password is needed; access is authenticated by IP address. |
| EBSCOhost | To use this resource from within Rhode Island no barcode or password is needed. In-state access (outside of a school or library) is authenticated by IP address. |
| Gale | First time use: You must enter your Rhode Island Public Library card number to create a Udemy account. A Gale, Google or Microsoft account is required to create a Udemy profile. You must be 13 years or older to use Udemy. To access this resource remotely enter your Udemy login credentials. Learn more about access to Udemy. |
| LearningExpress Library | To use this resource from within Rhode Island, no barcode or password is needed. Create an account to track your progress on this resource. |
| Mango | While at a library or school, select the guest button OR create an account to track your progress on this resource and to use remotely. If you are accessing remotely without an account, enter your Ocean State Libraries (OSL) or HELIN library card barcode when prompted. Created a Mango Account? To use this resource remotely, log in to your Mango account. |
| Tutor.com | To use this resource from within Rhode Island, no barcode or password is needed; access is authenticated by a referring URL and IP address. Create an account to track your progress on this resource. To access this resource remotely, log into your Tutor.com account. |
| World Book | To use this resource from within Rhode Island, no barcode or password is needed; access is authenticated by IP address. To use this resource remotely, a Rhode Island public library card is needed. Enter your Ocean State Libraries (OSL) or HELIN library card barcode when prompted. |
An Ocean State Libraries (OSL) card is necessary to access some of the resources provided through AskRI. An OSL library card is available free of charge to Rhode Island residents. Proof of identity with photo and current address is required. Valid types of identification include, but aren’t limited to, such items as a driver’s license, car registration, rental lease, state ID, college ID, and utility bill or receipt. Non-residents may purchase an OSL card for $155 annual fee, with proof of address ID.